Client Relationship Management

Zahn Abreu Lean ESD Planning Articles Leave a Comment

A business will be more successful if it can manage the relationships it has with its clients. Client relationship management is an effective way to maintain and create relationships with your clients. It is about creating a bond with your customer in order to your business to new levels. Why is Client Relationship Management important? Creating a bond and forming …

Creating supply chain value, not compliance, drives ESD success

Wybrand Ganzevoort Lean ESD Planning Articles Leave a Comment

The developmental nature of ‘transformation’ becomes a complex process when we consider the overwhelming commitment within supply chains to receiving high-level quality, consistent delivery and cost effectiveness.Such a commitment leads organisations to carefully evaluate the risks versus the benefits when implementing their ESD strategies. However, only from the vantage of a holistic overview will organisations realise that it is the …